Cross Production

Media

Cross Prod.

Media

CP

Media

Privacy Policy

Last updated: 19 October 2026


Who We Are (Data Controller)

Cross Production Media

Address : Karl-Liebknecht-Ring 4, 17491 Greifswald, Germany

E-mail  : info@crossprod.media


We operate exclusively B2B (services for business customers within and outside the EU). No Data Protection Officer is appointed.



What Personal Data We Collect

Enquiries via WhatsApp (Contact Form and Price Calculator)

The contact form and the price calculator on this website do not send your details to us and do not store them. When you press the send button, they open WhatsApp with a message already written from what you entered: your name, your business e-mail address (so we can also reply by e-mail), and your subject and message, or the options and estimate you chose in the calculator. Nothing is transmitted until you send that message yourself in WhatsApp.

When you send it, we receive the message together with your WhatsApp phone number and profile name, and process them to answer your enquiry. In the EEA, WhatsApp is provided by WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, a Meta company. WhatsApp may transfer data to Meta Platforms, Inc. in the United States; for such transfers it relies on the EU-U.S. Data Privacy Framework and on Standard Contractual Clauses. WhatsApp's own privacy policy applies to your use of WhatsApp: www.whatsapp.com/legal/privacy-policy-eea.

If you prefer not to use WhatsApp, you can e-mail us at info@crossprod.media instead.


System/Hosting Data

Our hosting provider collects standard server access logs (e.g., date/time, requested URL, status codes, and similar technical metadata) for security and diagnostics.


Invoicing and Business Correspondence

For B2B projects, we process basic invoicing and contract data required for accounting and tax purposes.



Why We Process Data (Legal Bases)

> Pre-contractual steps / responding to your inquiry (Art. 6(1)(b) GDPR).

> Legitimate interests in operating a secure, reliable website and communicating with B2B prospects (Art. 6(1)(f) GDPR).

> Legal obligations regarding accounting/tax records (Art. 6(1)(c) GDPR).



Retention Periods

> Enquiries (WhatsApp messages and e-mails): up to 12 months (or as long as needed to handle your request), then deleted/archived.

> Server/access logs: up to 14 days, then deleted.

> Accounting/invoicing data: 10 years under German statutory retention rules.



Hosting & Processors

This website is hosted by Porkbun, LLC (United States) — www.porkbun.com. Porkbun also provides our domain registration, DNS and email forwarding, and acts as our processor for these services. Because Porkbun is established in the United States, personal data you send through this website or to our contact address may be processed outside the EEA.



Cookies & Similar Technologies

We value privacy and therefore do not set analytics, marketing or tracking cookies. Only strictly necessary, short-lived technical cookies may be used where required to operate the site (e.g., basic session/security). For details, see our Cookie Policy.



Your Rights (GDPR)

You may request access, rectification, erasure, restriction, data portability, or object to processing. To exercise your rights, contact info@crossprod.media. You also have the right to lodge a complaint with a supervisory authority in the EU/EEA.



Processing on Behalf of Clients

When we provide domain/hosting management or other web services for a client, we act as a processor and can sign a Data Processing Agreement (DPA) on request. We may use qualified subcontractors under confidentiality obligations.



Security

We implement appropriate technical and organisational measures, including secure hosting, access controls and data minimisation. No method is entirely risk-free, but we continuously improve our safeguards.



Third-Party Links

Our site may contain links to third-party platforms (e.g., Instagram, LinkedIn, YouTube, Behance, WhatsApp). Visiting those sites is your choice and their privacy policies apply.



Changes

We may amend this policy to reflect legal or operational changes. The date above indicates the latest version.